Working at the intersection of delivery and operations, you’ll play a key role in analysing impacts, supporting implementation planning, and enabling sustainable change outcomes. You’ll collaborate closely with stakeholders across business and technology teams to ensure new systems, processes, and ways of working are successfully adopted.
Key Responsibilities:
- Support the development and execution of implementation and change plans
- Conduct impact assessments across processes, systems, roles, and capabilities
- Analyse current and future state processes to inform transition planning
- Coordinate readiness activities and support go-live planning and execution
- Track and report on adoption, risks, and implementation progress
- Partner with stakeholders to support engagement, communication, and transition to BAU
- Experience in change, business analysis, or project delivery roles within transformation programs
- Strong analytical skills with the ability to translate impacts into practical actions
- Understanding of change and delivery frameworks (e.g. Agile, Waterfall, Prosci)
- Excellent stakeholder engagement and communication skills
- Ability to work in fast-paced, complex environments with competing priorities
